How is Samson USA still in business? They are completely hopeless. One purchase of a set of mufflers in March 2014 has given me a six month nightmare. Four months, over 20 emails and a couple of international phone calls to get the mufflers.
Tried to charge me over $600USD for shipping to Australia, when the actual international priority shipping price with FedEx was $130 USD. Then they sent me the wrong mufflers, and were reluctant to pay the shipping back.
I had paid extra for ceramic coating which I didn't get. Decided to keep the mufflers and get them coated myself, as I'd like the mufflers on my bike before Xmas 2014. It's now been another two months and half a dozen emails asking for a refund with no result. The nightmare continues. Should have gone for Vance & Hines.
Tuesday, August 19, 2014
I sent this to the boss, Kenny Price. Then I left for Bonneville. I hope your problems have been remedied.
Samson is the worst company, I have every done exhaust pipes with they should be ashamed to call anywhere home. From the great state of texas
uchanan dam tx 78609, TX
Tuesday, March 18, 2014